Mounting frustration in Damascus amid widespread water cuts

Mounting frustration in Damascus amid widespread water cuts
Residents of Damascus continue to be affected by lack of water in Syria's capital.
4 min read
17 January, 2017
Fighting in Barada Valley has severely restricted the flow of water to Damascus [Getty]
Omar Tarshan had never visited any of Syria's famous public baths until three weeks ago, when a water shortage in his Damascus neighbourhood forced him to look for an alternative place to shower.

On Monday night, the 25-year-old accountant came with a colleague, Safwat Hariri, to the 1,000-year-old bath house in the old quarter of Damascus – the Hammam al-Malik al Zahir – where each was given two towels, a loofah and a piece of traditional olive oil soap. Minutes later, they stepped into the bath, enveloped by thick vapour.

The two men share the frustration of many other residents of the Syrian capital, forced to wait in long lines to fill their jerry cans after fighting in a valley northwest of Damascus cut off the main water line for the city last month. The more affluent, pay tanker trucks to come and fill up their tanks at home.

"We have no water at home and so I discovered the public bath," said Tarshan, a terry cloth wrapped around his waist.
Since December 22, the fighting in Barada Valley has severely restricted the flow of water to Damascus, piling up more hardship on the city's five million people already suffering massive power cuts, rising food prices and general erosion in all services of Syria's brutal conflict
The bath house, like others in Syria, has its own well and doesn't rely on the public water network.

Since December 22, the fighting in Barada Valley has severely restricted the flow of water to Damascus, piling up more hardship on the city's five million people already suffering massive power cuts, rising food prices and general erosion in all services of Syria's brutal conflict.

The rebels say government airstrikes damaged the water source.

As insulated as Damascus has been from the effects of the civil war that has torn much of the country apart, the recent water crisis has dominated the talk in much of the city.

Residents line up in front of public taps with containers in hand; others crowd around huge water tankers parked in residential neighbourhoods.
Residents line up in front of public taps with containers in hand; others crowd around huge water tankers parked in residential neighbourhoods
Government-owned tanker trucks ferry water around the clock to hospitals. Prices of bottled waters have doubled, as the fighting-stricken valley – Wadi Barada in Arabic – is home to some of the country's most famous drinking water companies.

A driver of one of the state-owned tanker trucks filled it up on Monday morning at a public tap in western Damascus, before heading across town to one of the city's main hospitals.

"We cannot leave hospitals without water," he said, speaking on condition of anonymity because he did not have permission to talk to the media.

There are concerns of illnesses spreading because people and restaurants don't have enough water to wash produce and clean utensils properly.

Private tanker truck owners are seeing their businesses boom. They sell 1,000 litres (264 gallons) of water for about $10 – a huge amount of money in a country where many people make no more than $100 a month.
Private tanker truck owners are seeing their businesses boom. They sell 1,000 litres (264 gallons) of water for about $10 – a huge amount of money in a country where many people make no more than $100 a month
The manager of the Damascus bath house, Bassam Kubab, said work has more than doubled since the water crisis began.

But this has come at a cost to the quality of service, since he cannot afford to hire more staff, it would take too long for them to learn the business and who knows, by then the crisis might be over.

"This increase of work is not in our interest if we are speaking long term," Kubab said as dozens of customers crowded the bath house all at once – each paying $3.50 to use the showers.

Jihad al-Masri, a 52-year-old owner of a store that sells clothes, drove after work to a public tap in the western neighbourhood of Mazzeh where he filled more than 10 containers to take home for washing dishes and showers.

"It has been more than 15 days and we don't have a drop of water," said the father of three girls. Instead of showering every other day, each family member now showers once a week, he said.

Sufian Mohammed Sharif came with his son in their pickup truck, packed with all kinds of small and large containers to take to their home in the suburb of Domar.

"In the past, we did not think about water... now it has become a burden, an extra expense and humiliation," said the 55-year-old truck owner.
In the past, we did not think about water... now it has become a burden, an extra expense and humiliation
At one of the public taps in the Mazzeh neighbourhood, about 20 people came to fill their water containers within half an hour.

"Not suitable for drinking," read a sign in Arabic above the tap.

Among those filling up was a small, elderly woman who was lugging several empty plastic bottles.

"We are the oppressed on earth," she muttered, mainly to herself, before slowly walking away toward her home.